With the on-set of lock down in many parts of the globe (I’m writing in the UK, currently under pretty stringent movement controls) many customers are asking for remote assistance rather than on-site visits.
For many people the most well known solution to providing this is “TeamViewer”.
I choose to use “Supremo” as my solution. Licensing is slightly cheaper and being less well known I argue that it is perhaps less likely that it’s AES 256-bit data flow will be the target of hackers.
It also has a very light footprint on the target PC (and also on my PC too). It can be run without any formal installation.
I also like the fact that I can personalise (with my company logo etc) the start up screen seen by my customers, which they find reassuring.
This excellent simple to use tool happens to be written in Embarcadero Delphi.
I am NOT on commission and have no personal or professional contact with the Supremo development team.